Proflex Finance LLC ("Proflex," "we," "us," or "our") provides this Privacy Notice to inform you about how we collect, use, and protect your personal information when you use our website and investment advisory services.
Privacy Notice Updates
Proflex may need to update this Privacy Notice from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post notifications to users about significant changes to this policy. We encourage you to review this Privacy Notice periodically to stay informed about how we are protecting your information.
Your continued use of our services after any changes to this Privacy Notice constitutes your acceptance of the revised policy.
Information Collection and Use
We collect personal information including names, addresses, email addresses, and phone numbers for account registration and service delivery. Additional data may come from LinkedIn profiles and CRM systems with your explicit consent.
We use this information to:
- Provide our investment advisory services
- Offer customer support and respond to inquiries
- Improve our offerings and user experience
- Detect and prevent fraud or unauthorized activity
- Gather statistics and analyze trends
- Comply with legal and regulatory requirements
As a Registered Investment Advisor (RIA), we are subject to specific regulatory requirements regarding the collection, use, and protection of client information under federal and state securities laws.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from minors. Our investment advisory services are designed for accredited investors and qualified clients who are of legal age to enter into binding contracts. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
Cookies and Tracking Technologies
Proflex uses persistent cookies to maintain login functionality and enhance user experience on our website. These cookies help us remember your preferences and settings across visits.
Third-party service providers such as Google Analytics, HubSpot, and other analytics platforms may track users across our website and other platforms to help us understand user behavior and improve our services. These providers may use their own cookies and tracking technologies.
You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.
Aggregate Information
We analyze data for trends and compile statistics in non-personal, aggregate form only. This aggregate information does not identify individual users and may be used for research, marketing, and business development purposes. We may share aggregate statistical data with partners, investors, and third parties to demonstrate usage patterns and trends.
Disclosure of Personal Information
We may share your personal data with trusted service providers who assist us in operating our business and delivering services to you. These service providers are contractually obligated to protect your information and may only use it for the specific purposes we authorize.
Personal data may be disclosed when:
- Required by law, legal process, or government request
- Necessary to protect our rights, property, or safety
- Needed to protect the rights, property, or safety of our users or the public
- Required for regulatory compliance or audits
We will not sell your personal data to third parties. However, in the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.
Links to Third-Party Services
Our website may contain links to third-party websites, services, or resources that are not operated by Proflex. We provide these links for your convenience and reference, but we are not responsible for the content, privacy practices, or terms of use of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Security Measures
Proflex employs industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. Our security measures include:
- Secure Socket Layer (SSL) encryption for data transmission
- Firewalls and intrusion detection systems
- Password protection and multi-factor authentication
- Regular security audits and vulnerability assessments
- Employee training on data security and privacy practices
- Physical and electronic access controls to data storage systems
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security practices and protect your data.
Access, Correction, and Deletion Rights
You have the right to access, review, update, or delete your personal information at any time. You can exercise these rights by:
- Logging into your account and updating your profile information
- Contacting us at contact@proflexfinance.com
- Calling us at +1 (302) 281-4715
Please note that we may need to retain certain information for legal, regulatory, or legitimate business purposes, even after you request deletion. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about your specific rights.
International Users
Proflex Finance LLC operates in the United States, and your personal information will be processed and stored on servers located in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers and central database are located.
The United States may have data protection laws that differ from those in your country of residence. By using our services, you consent to the transfer of your information to the United States and its processing in accordance with this Privacy Notice and applicable U.S. laws.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Notice or our privacy practices, please contact us:
Proflex Finance LLC
Email: contact@proflexfinance.com
Phone: +1 (302) 281-4715
CRD# 334262 | Registered Investment Advisor (RIA)
We will make every effort to respond to your inquiries and resolve any concerns you may have about your privacy and personal information.